Returns & Refunds policy

You are entitled to cancel your order before 3 hours of the agreed execution start time, or 1 hour after receiving the physical order items.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement, by e-mail to admin@cybersecury.com.

We will use the same means of payment as you used for the order. Any fees for such reimbursement is under your cost, and they will be deducted from the total amount.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

· The goods were purchased in the last 10 days

· The goods are in the original packaging

The following goods cannot be returned:

· The supply of goods made to your specifications or clearly personalized.

· The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

· The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods:

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

3200 Alkaaf, Rabee, Riyadh 13316

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at admin@cybersecury.com.